We want to get your fantastic products out to you as quickly as possible - here are the main things to remember:
- Delivery is FREE on all products, anywhere within New Zealand.
- We will ship your order within 2 - 4 working days.
- We deliver via Courier Post Courier, and a tracking number will be sent to you as soon as your items have been shipped.
- Add an extra day on to Courier Post delivery timeframes for deliveries to a rural address.
- Occasionally an item becomes out of stock - we will notify you as soon as we know and will give you a new expected delivery date.
- We would advise to expect potential delays in delivery during busy periods for Courier Post such as the Christmas period and statutory holidays - please allow extra time when you order if it is time critical i.e. someones birthday.
- All delivery times are based on Courier Post target delivery dates.
- Any items over $100 are sent with a signature required for delivery.
- If you do not want signature required please let us know when ordering.
- If signature required is declined or you have Authority To Leave (ATL) with Courier Post please understand you are taking responsibility for the delivery and we will not be able to trace if the parcel goes missing.
- A tracking number will be sent with your shipping confirmation so you can track the delivery of your order real time.
Contact us for more information: hello@headstartshop.co.nz
